Auxano 7 Venue Booking – Terms & Conditions

1. Booking & Confirmation

• All bookings must be made via our official booking form or email/WhatsApp.

• Bookings are considered provisional until confirmed in writing by Auxano 7.

• A 50% deposit is required to secure the date. The remaining balance is due at least 3 business days before the event.
   

2. Cancellations & Refunds

• Cancellations made 7 or more days before the event will receive a full refund of the deposit.

• Cancellations made less than 7 days before the event will forfeit the deposit.

• Cancellations within 48 hours of the event will incur the full charge.
   

3. Venue Use & Capacity

• The venue accommodates up to 100 people in cinema-style seating or up to 50 people in table-style seating.

• Clients are responsible for the behavior and safety of all attendees during their event.

• Use of external equipment must be pre-approved by Auxano 7.
   

4. Add-On Services

• Add-ons such as catering, photography, videography, streaming, etc. must be booked at least 5 working days before the event.

• Some services may require additional setup time. This will be communicated upon booking.

• Prices for branded items, design work, and gifts are custom-quoted based on the scope and volume.
   

5. Damages & Clean-Up

• Any damage to venue property, furniture, or equipment during the booking period will be the client’s responsibility and billed accordingly.

• General cleaning is included. Excessive mess or spills may result in an additional cleaning fee.
   

6. Parking & Accessibility

• On-site parking is available at R10 per car, payable by attendees or included in your event invoice.

• The venue is wheelchair accessible. Please notify us in advance if any special arrangements are needed.
   

7. Payments & Invoicing

• All pricing is exclusive of VAT where applicable.

• Payment can be made via EFT, and banking details will be provided upon confirmation.

• Final invoices will reflect any selected add-ons and final headcount.
   

8. Media & Marketing Use

• With client permission, Auxano 7 may capture behind-the-scenes content during events for marketing purposes.

• Clients may opt-out of this by informing us in writing.
   

9. Event Timing

• Each booking session is for a fixed 4-hour block:

  • Morning: 08:00–12:00

  • Afternoon: 13:00–17:00

  • Evening: 18:00–21:00

• Extensions may be accommodated by prior arrangement and will be charged additionally.
   

10. Force Majeure

• Auxano 7 is not liable for cancellations or disruptions caused by circumstances beyond our control (e.g., power outages, extreme weather, strikes, etc.). In such cases, we will work to reschedule or refund where possible.
   

By submitting your booking, you confirm that you have read and agreed to these Terms & Conditions.